SUPPORT

How can we help?

Whether you need a personalized size recommendation for one of our 8 Signature Cuts or have a question about your order, our team is here to ensure your RARE experience is seamless.

Direct Support

We value your time. Our team typically responds to all inquiries within 1-2 hours during business hours.

Order Inquiries

If you are reaching out regarding an existing order, please include your Order Number (e.g., #1001) in the subject line so we can assist you faster.

Working Hours (excl. Weekends and National Holidays)

Sunday – Thursday 10:00 AM – 8:00 PM (Cairo Time)